Refund policy

Returns/Exchanges
  • Returns accepted for 30 days
  • Customer provides return shipping
  • No restocking fee
  • No final sale items may be returned

To be eligible for a return, your item must be returned to us with all components included. Once your return is received and inspected, the credit will automatically be applied to your credit card or original method of payment within 5-7 business days. 

Returns must be shipped within 14 days after return label instructions are issued to you.

If you have questions about your order or shipping, please email us at liz@ecowaveessentials.com